Privacy Policy

By Nahaa Money


Nahaa Money online personal loan service was developed and provided by KAI FINCAP LIMITED. This page is used to inform website/App visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation with this Policy. The personal information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Nahaa Money App, unless otherwise defined in this Privacy Policy.


1. Data Security

We recognize how important it is to protect and manage the information you share with us. We use a range of physical and electronic security measures to protect the personal information we hold. The information we hold about you will be stored confidentially and anonymously on our secure data server: https://www.nahaaoffice.com/ . It is also the official website and domain of Nahaa Money. It serves as a medium to provide our Company's contact information and present our policies. All transmissions are protected by 512-bit SSL encryption. AWS cloud server is also employed as one of our major security measures to achieve the purpose above. In addition, we use computer safeguards such as firewalls, data encryption, and physical access controls to our office and files. We only authorize access to employees who require it to fulfill their job responsibilities. Our security systems meet or exceed industry standards and we are constantly monitoring the latest developments to ensure our systems evolve as required .


2. Contact Information

You may reach out to Nahaa Money at: [email protected] , confidentially to enquire or revise about the treatment of your data.


KAI FINCAP LIMITED

Address: More Kothi Gangapur Bareilly Uttar Pradesh 243005

Working hours: 9:00-17:00


3. What Data Is Collected?

In order to create an account and use the full Service on the Platform, you have to provide us with some personal information such as, full name, phone number, contact members, PAN card information, and your selfie photo.

Additionally, through your loan application process, we will also require your personal data from your phone for you to use the Platform more smoothly and securely, e.g., SMS, device data, and camera permission. The details of the personal data requirements will be interpreted below, and we only acquire the data that is related to the use of our Service.


We require your permission to your SMS data for building your risk profile for loan assessment. We will only start the collection after you allow us, and the process will be seen on the interface. The SMS data we collect and upload includes the name of the contacts, message content and type, time of use, and phone number. Most importantly, no personal texts are able to be seen by anyone since we use our server to analyze your data. Your information will be transmitted confidentially and encrypted on our website/server https://www.nahaaoffice.com/ for one time only.


The acquisition of location data occurs through your mobile device, provided you have granted permission for this function. This permission is crucial for confirming your eligibility for the loan, as our Service are only available to applicants located within specific geographic boundaries. The collection of this data takes place even when our application operates in the background of your mobile device. It's important to note that if you choose to deactivate the location service, the application's functionality will be restricted.


After getting your consent, we obtain your camera access to let you capture and submit your PAN card and selfie pictures for KYC process of your loan application. The purpose of acquiring this access is not only to make your procedures more efficient, but also to verify your identity and prevent others from stealing your personal information to commit loan fraud.



We collect, store and upload specific information from the device when you download and install the application, and explicitly ask for your permission to obtain the required information from the device. We collect data about how you interact with our Service, including access dates and times, App features or pages viewed, and App crashes to prevent errors. The data and information will be collected whenever you use our Service. We use the data to uniquely identify devices and to provide automatic updates and additional security, it prevents your account from being used on other unknown devices and also helps enrich your credit profile that offers you the best loan offers based on it. In addition, this information provides us with valuable feedback about your identity as the device holder and your device behavior, so that we can improve our Service and give you with an enhanced customized user experience.


4. How & Why Is the Collected Data Used?

We use your personal information to:

This includes: providing information about our products, services, and transactions, which may be of interest to you; providing you and our business partners with a more consistent experience in interacting with us, including by learning more about you and how you use and interact with our websites, Apps, products, and services; planning, managing, and performing under our contractual relationships with our business partners.


This includes: informing you of our products, services, and promotional activities that may be of interest to you; providing information about relevant products, services, and transactions, including, for example, pricing, information about product or service improvements; responding to questions or inquiries that you make, including customer service requests; inviting you to participate in, or informing you of the results of, customer satisfaction or market research surveys.


This includes: customizing them to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use; maintaining the security and otherwise protecting them; and developing our new Internet sites, Apps, products and services .

We may also use your personal information for other uses consistent with the context in which the information was collected or with your consent. Also, anonymize or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.


5. What Are Your Rights Regarding the Data?

We have identified your rights above and the manner in which you may exercise these rights.

It is important for us that you remain in control of your data. Please write to us at [email protected] if you wish to exercise any of your rights under the Policy. You shall have the following rights:


A) Your right: Right to rectification


Action: In the event that any personal data provided by you is inaccurate, incomplete or outdated then you shall have the right to provide us with the accurate , complete and up to date data and have us rectify such data at our end immediately. We urge you to ensure that you always provide us with accurate and correct information/data to ensure your use of our Service is uninterrupted.


B) Your right: Right to withdraw consent


Action: You have the right to withdraw your consent to this policy by uninstalling the App. However, if you have availed any loans from us, we shall have the right to continue processing your information till such loan has been repaid in full, along with any interest and dues payable.

Nevertheless, we shall not retain your data and information if it is no longer required by us, i.e. no login records for more than 90 days, and there is no legal requirement to retain the same. Do note that multiple legal bases may exist in parallel and we may still have to retain certain data and information at any time.


C) Your right: Right to opt-out


Action:

c.1. Marketing opt-outs: We may email and notify you from time to time about our latest offerings and updates. You may opt out of receiving such promotional emails from us by writing to us. You may also opt out of receiving emails and other messages from us by following the unsubscribe instructions in those messages. However, even if you have opted out of receiving information from us, we will still send non-promotional communications, such as confirmation letter or receipt.


c.2. Push Notifications: You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the App.


6. Privacy Policy Modifications

We reserve the right, at any time and for any reason, to change, modify, add, or remove portions of this Privacy Policy. If there are any changes to the Privacy Policy, we will update it on the Platform. Unless otherwise stated, changes become effective immediately after they are posted. We encourage you to revisit this page from time to time for the most up-to-date information on our privacy practices. By continuing to access or use the Service, you are agreeing to the changes and the revised Privacy Policy.


7. Your Approval

You consent to the collection, sharing, disclosure, and usage of the information you disclose on the Platform in accordance with this Privacy Policy by using the Platform and providing your information.

We will post any changes to our Privacy Policy on this page so that you are aware of the information we collect, how we use it, and under what circumstances we share and disclose it.